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Legal Area

Terms and Conditions for Sales


In these terms and conditions, the "MacauWineShop" will mean Seapower Trading Co., Ltd and the "Customer" will mean any person, firm, company or body which places an order with the Company. Please read these terms and conditions carefully before using the site. By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.

[I] General

  • MacauWineShop shall make every effort to ensure that prices, details and sizes of products on this website are up to date. Prices are subject to change without prior notice and all orders are subject to MacauWineShop's acceptance at its sole discretion and stock availability.
  • MacauWineShop shall make every effort to ensure products displayed on the website are in stock. If from time to time products become out of stock, MacauWineShop reserves the right to offer alternative product/s to the Customer of similar value and style.
  • All orders are subject to confirmation of final availability and MacauWineShop reserves the right to reject the order in the event that any of the products or services requested are unavailable. In the event that we are unable to fulfil any of the products or services in your order we will notify you by phone or email before your requested delivery date.

Registration

  • You are required to register before placing any order through this website. During the registration:
  1. You must provide us with accurate, complete and up to date registration information;
  2. You must safeguard your username and password;
  3. You authorise us to assume that any person using the site with your username and password is either you or is authorised to act for you;
  • MacauWineShop has the absolute discretion to refuse registration of a potential customer and to terminate the registration of any customer for any reason whatsoever.
  • You must inform us immediately of any changes to the information that you provided so that we can communicate with you effectively.

Breakage

  • The Customer is requested to examine the goods immediately upon delivery for any deficiencies and/or damages. Claims (if any) must be lodged to our customer service at the time of delivery, otherwise we shall have the discretion to refuse your claim after delivery.

Refund Policy

  • It is the receiver's responsibility to check the condition of any goods received including glassware and accessories, at the time of delivery.
  • Refund is only available when valid original receipt is provided and refund guarantee will only be applicable on wine or champagne below MOP$500 (per bottle) or less than 10 years old.
  • The refund will be issued on the day your return is accepted, to the same Credit Card used to place your order. And refund times will depend on the Credit Card MacauWineShop’s policies.
  • No returns shall be made on glassware or accessories after the receiver has acknowledged receipt of the goods.
  • We shall be deemed prima facie to have properly performed all obligations under the Contract, and the Goods delivered shall be deemed to be correct and of satisfactory quality, unless notice of fault and the particulars of such fault are given in writing accompanied with the return of the Goods to us within 2 days from the date of its delivery at the Delivery Address. Any claim not made as aforesaid shall be deemed to be waived and absolutely barred except where you can show to our satisfaction that it was impossible for you to comply with such time limit and that you have made the claim as soon as it becomes possible to do so.

Title

  • All risks in the products shall pass to the Customer upon delivery but MacauWineShopshall retain title in the products until full payment has been received.

Force Majeure

  • MacauWineShop shall not be liable for any delay or failure in its performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond the control of MacauWineShop.

[II] Payment Terms

  • We accept payment by VISA, MasterCard and UnionPay only.
  • All product prices listed are in Pataca.
  • To provide secure online commerce transactions, we employ Internet's Secure Sockets Layer (SSL) technology. It encrypts your personal information, including credit card number, name and address, so that it would not be read as the information travels over the Internet. To check SSL Certificate information, you can right click the mouse and choose "Properties" & "Certificates".
  • MacauWineShop may from time to time set credit limits for individual customers and MacauWineShop reserves the right to limit sales including the right to decline sales to any customers.
  • MacauWineShop reserves the right to change the payment terms for any order without prior notice.

[III] Delivery *

  • We offer FREE delivery (single location only) for purchases over MOP$300 between 10:00am and 9:30pm, from Monday to Saturday (excluding Macao public holidays) or special nominated date of one week notice in-advance. For orders under MOP$300, a delivery charge of MOP$50 shall apply.
  • Orders received on Sundays or public holidays will be delivered the day following the next delivery day.
  • For nominated date delivery of one week notice in-advance, the service is available from Monday to Saturday (excluding Macao public holidays) between 10:00am and 9:30pm.
  • Delivery timeslot:
    Delivery Zone shall mean anywhere within Macao including Taipa, Coloane, and Dom João (Macao University area) only
    Morning delivery: From 10:00am to 12:30pm
    Afternoon delivery: From 2:00pm to 5:30pm
    Night-time delivery: From 8:00pm to 9:30pm
  • Delivery service is limited to Macao, including Taipa, Coloane, and Dom João (Macao University area) only commercial and residential addresses only. Delivery is not available to overseas, restricted areas, hotel guest rooms, ports or marinas.
  • Delivery service is not available if there is no authorised or legitimate unloading area within 50 meters of the delivery address.
  • Delivery service of five cases or more is only available to addresses of 3th floor or above when lift service is available. In the event of a lift breakdown we will make arrangements to deliver the goods at another time.
  • Delivery service will be suspended when typhoon signal No.8 or above or a black rain warning is hoisted. In this event customers will be contacted to re-schedule delivery time.
  • We reserve the right to charge an additional delivery fee if the recipient is not available to accept delivery at the nominated delivery time.
  • It is the responsibility of the customer to notify MacauWineShop immediately of any change to their delivery address.
  • We reserve the right to decline delivery of goods to any customer at our sole

Non-pickup / non-delivery

  • MacauWineShop has the right to charge storages fees for storing the any alcohol product(s) in the event that:
  1. Customers fail to pickup any alcohol product(s) within one weeks of purchase.
  2. Any alcohol product(s) is non-deliverable within one weeks of purchase due to customer's failure to notify MacauWineShop of change of address or MacauWineShop is otherwise unable to contact customer.
  3. a customer refuses to take delivery of any alcohol product(s).
  • In the event that any alcohol product(s) has not been collected / delivered and the storage fees referred to above have not been paid for 6 month from notification by MacauWineShop that the product(s) is ready, then MacauWineShop has the right to dispose of the product(s) with no further notice to the Customer. MacauWineShop shall have no liability to the customer in respect of disposal of the product(s) in such circumstances.

These terms and conditions shall be governed by the laws of the Macao Special Administrative Region, the People's Republic of China and the Customer and MacauWineShop agree to submit to the exclusive jurisdiction of the Macao courts. MacauWineShop may revise these terms and conditions at any time without prior notice. If any dispute arises, MacauWineShop determination shall be final. Where these terms and conditions are available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy between the two versions.